Terms & Conditions

Terms and Conditions –

Terms and Conditions – First Locks Store

Effective Date:  21 July 2025

This website, firstlocks.sg (“Site”), is operated by First Services (“we”, “our”, “us”).

By accessing or purchasing from this Site, you agree to be bound by these Terms and Conditions.

If you do not agree, please do not use this Site.

1. General

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the Site constitutes acceptance of any changes.

2. Products and Services

We sell locks, security hardware, and related products.

All products:

  • Are subject to availability

  • May be discontinued without notice

  • May differ slightly from images shown

3. Pricing

  • All prices are listed in Singapore Dollars (SGD) unless otherwise stated

  • Prices may change without notice

  • We reserve the right to correct pricing errors

4. Orders

All orders are subject to acceptance.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities per customer

  • Cancel orders due to suspected fraud or errors

5. Payment

We accept payment via approved payment methods on the Site.

By making a purchase, you agree that:

  • Payment details are accurate

  • You are authorized to use the payment method

All payments must be completed before order processing.

6. Product Use and Installation Disclaimer

Products sold on this Site are security-related hardware.

You acknowledge and agree that:

  • Proper installation is required for safe and effective use

  • Some products may require professional installation

  • We are not responsible for damage caused by improper installation

7. Security Disclaimer

We do not guarantee that any product:

  • Is completely tamper-proof

  • Will prevent all unauthorized access

  • Will eliminate all security risks

Security depends on multiple factors beyond the product itself.

8. Limitation of Liability

To the fullest extent permitted by law, First Services shall not be liable for:

  • Losses arising from use of products

  • Property damage

  • Security breaches or break-ins

  • Indirect or consequential damages

9. Intellectual Property

All content on this Site, including text, images, and logos, is the property of First Services and may not be used without permission.

10. Privacy

Your use of this Site is also governed by our Privacy Policy.

11. Governing Law

These Terms shall be governed by the laws of Singapore.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.